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SotoNets is here to provide you with more information, answer any questions you may have and create an effective IT solution for your business. Drop us line or give us a call.

 

FAQs.

Questions about moving to the cloud? We’ve compiled a list of the questions we get asked the most often. Browse through these FAQs to find answers to commonly raised questions. We are here to help and to provide all the information you need about cloud, managed services, business continuity and security.

SotoNets Cloud Solutions was founded in 2007 as a cloud-native company with the mission to help business organizations realize the full potential of cloud-computing, by making it part of your business success.

Managed services makes your IT costs more predictable and reliable, reduces risk to your data and IT assets, and frees up your resources so you can focus entirely on your core business activities. Managed services refer to IT services delivered in a defined manner with a predictable expense. Our services are delivered using a remote monitoring and management (RMM) system that allows an us to monitor the health and performance of the IT assets 24×7. We can perform proactive maintenance efficiently to stabilize your IT, and respond with rapid remote remediation when things go wrong.

We work with you to build the right solution for your business. Cost will depend on many factors, including the size of your company, how much data you need to protect, the security you require and the mix of services. We will work with you to align your business needs with the IT services and infrastructure, so you can realize the full potential of technology.

The cloud refers to software and services that run on the Internet, instead of locally on your computer. Most cloud services can be accessed through a Web browser like Firefox or Google Chrome, and some companies offer dedicated mobile apps.  Some examples of cloud services include Google Drive, Apple iCloud, Netflix, Yahoo Mail, Dropbox and Microsoft OneDrive.

Storing your information in the cloud is even more secure than keeping it on your own computers or servers. If a computer is stolen, for example, everything stored on it is stolen too. When those files are also stored on the cloud, downloading them to a new computer is simple. Cloud providers have very secure data centers and use encryption to make it difficult for hackers to get at.

Business continuity is about having a plan to deal with difficult situations, so your organization can continue to function with as little disruption as possible. Whether it’s a business, public sector organization, or charity, you need to know how you can keep going under any circumstances.

SotoNets offers its customers uncompromising security and constant availability. We use geographically-diverse data centers, secure data controls and management practices, and reliable infrastructure to provide customers with the best experience possible.

We perform a complete assessment of your current infrastructure to determine what is old, outdated and needs to be replaced. To start, we install a local network infrastructure that can be managed from the cloud so we can monitor the health of your IT infrastructure. We also look for opportunities to replace aging hardware with cloud infrastructure whenever possible. This reduces capital investment and shifts the expenditure to a monthly maintenance fee.

As the owner of a small or midsize business, you invest in IT to increase your operational ROI. Trouble can arise, however, when you or your team are distracted from your core business initiatives because of IT issues. Maybe IT support and management are being performed by employees who have multiple duties, which can impact both their ability to deliver in other areas, as well as the overall quality of IT support. Engaging SotoNets to take care of your IT means you can focus all your resources on your primary business operations, maximize revenue, and be more efficient.

In order to move successfully from your current IT infrastructure to the cloud, thorough research and a thoughtful approach are needed. Your business can benefit tremendously from moving to the cloud, if done right, in terms of speed, efficiency and cost. But it can be a difficult process. SotoNets is the experienced cloud solutions provider that can guide your company through the migration process.

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